Privacy Policy

BinderSafe ("we", "us") builds a local-first app for organizing your files and notes, and operates this marketing and support website. This policy explains how the BinderSafe mobile app and this website (www.bindersafe.com) handle your information and the choices you have.

In short: your documents, notes, and their metadata stay on your device. We only receive information you deliberately send us, such as when you submit the support form.

The app is local-first. Your binders, files, note bodies, tags, and settings are stored in the app sandbox on your device. We do not receive, transmit, or store this content to provide the core features. There is no account and no cloud sync in the current release.

Uninstalling the app deletes this on-device data, unless your operating system keeps its own backups (for example iCloud or Google device backup), which are governed by those platform policies.

To let you add and work with content, the app may ask the operating system for access to your photo library, camera, or files (to import documents and images), and to use biometrics or your device passcode (to unlock encrypted binders). Content accessed through these permissions is processed on your device and is not uploaded to us. You can manage or revoke these permissions in your device settings.

When you submit the support form on the website, we collect the subject, your email address, an optional company name, and your message, so our support team can read and reply.

With each submission we also record limited, non-identifying technical information such as your IP address, used only to prevent spam and abuse (for example, rate limiting).

These submissions are emailed to our support inbox and stored in a database accessible only to our support team. They are never displayed publicly.

The website is a static site. It sets no advertising or tracking cookies and includes no third-party analytics. If we add privacy-friendly analytics in the future, we will update this policy first and name the tool and how to opt out.

We use support-form information only to respond to your request and to keep the form free of spam and abuse. We do not use it for advertising, profiling, or model training, and we do not sell your personal data.

Where the GDPR applies, we process support-form data on the basis of our legitimate interest in responding to your enquiry and securing the service, or your consent where required. You may object or withdraw consent at any time (see Your rights).

We share support-form data only with third-party cloud service providers that operate the form and email delivery on our behalf, to receive, store, and deliver your message to our inbox. They process the data under our instructions and not for their own purposes.

The app itself is built with third-party frameworks and open-source components that run on your device and do not send your content to us. The list of open-source licenses is available in the app under Settings → Open source licenses.

Our cloud service provider processes support-form data on servers located in the United States. If you contact us from outside the United States, your submission is transferred to and processed there.

Support-form messages are retained for up to 12 months and then deleted automatically; the anti-abuse rate-limit records expire within minutes. On-device app data remains until you delete it or uninstall the app.

You can enable encryption per binder. Encryption keys are generated and kept on your device, in the secure storage provided by the operating system, and are never sent to us; only you hold the recovery phrase. Because of this, we cannot recover your encrypted data if you lose the recovery phrase — see the in-app guidance.

We use HTTPS for the website and the support API, restrict access to stored support messages, and follow least-privilege access for our infrastructure.

Depending on where you live, you may have the right to access, correct, delete, or restrict processing of the personal data you sent us, or to object to it. Because on-device app data never reaches us, these requests apply to support-form data. To make a request, contact us through the Support page form; we may need to verify your identity using the email address you used.

BinderSafe is not directed at children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect their personal information. If you believe a child sent us personal data, contact us and we will delete it.

We may update this policy as the product evolves. Material changes will be reflected in the effective date below and, where appropriate, highlighted in the app. Continued use after an update means you accept the revised policy.

For any privacy question, or to exercise your rights, use the contact form on our Support page.